Sunrise Cultural Walking Tour terms and conditions

Important information for your tour 

• You and your travelling party must have a reasonable level of mobility and fitness to walk on the beach and uneven surfaces. Unfortunately, the use of conventional wheelchairs, walker, prams, strollers and other mobility assistance items cannot be accommodated. 

• The tour commences in the early morning (from 5 am to 6.30 am, depending on the season/time of sunrise), departing from the Turtle Sands Meeting Place, located near the camp kitchen. You will be notified of the exact starting time in your booking confirmation.   

• Please arrive 15 minutes prior to tour commencing, as a compulsory safety briefing will be held before commencing the tour. Please limit noise when gathering for the tour and returning from the tour so you don’t disturb other guests in the resort. 

• The tour duration is 60-90mins. 

• A breakfast pack will be available upon tour return. 

What to bring 

• Insect repellent (bug spray) and sun protection (hat, sunscreen, sunglasses). 

• Drinking water.  

• Footwear suitable for walking on a beach - there are some rocky sections on the beach and caution is needed. There may be occasions where you need to walk in the water.  

• Rain jacket (raincoat) as shelter is limited during rain. Umbrellas are NOT permitted on the beach for safety reasons.  

• A camera to capture those memorable moments.  You must NOT use a flash when taking photos, and you must NOT use a flashlight or other bright light at any time during the tour. You must not photograph or film turtles while they are laying eggs. 

When on the tour 

• You must stay on the path and follow the directions of your guide. 

• Please do not make loud sounds (such as clapping or shouting) as they may disturb the turtles.

• You must remain at least 5m away from any turtle and must not obstruct a turtle’s path to or from the water, stand on or approach turtle tracks, or enter the dune or wave wash areas. 

• All conditions of the Turtle Protection Promise, which you agreed to as part of your stay at Turtle Sands, continue to apply during the tour. We reserve the right to take appropriate action in the event of a material breach of the Turtle Protection Promise, including but not limited to issuing a blacklisting notice and disclosing your personal information, relevant details, and any associated footage relating to the breach to the appropriate government authorities.  

Risk warning 

• There are obvious and inherent risks associated with participation in the Activity, some of which include (but are not limited to) loose surfaces, steep surfaces, wild / undomesticated animals, low light or absence of light, weather extremes subject to sudden and unexpected change, remoteness to normal medical services and evacuation difficulties if I/we am injured or otherwise incapacitated. 

• Some of the injuries or illnesses that may occur due to my participation in this activity include (but are not limited to) muscle sprains, broken bones, scrapes, bruises, harm caused by creatures (including without limitation bites and stings, diseases carried by those creatures, and physical impact). 

• Wearing appropriate equipment (such as, without limitation, flat shoes) does not eliminate the risks associated with participating in the activity.   

Acceptance of risk 

In consideration of NRMA providing the tour: 

• If I/we cause any injury or damage to another person, wildlife or property, then I may be liable for the resulting injuries, damages and related costs. 

• I assume full responsibility for all related risks, dangers and hazards on behalf of myself and those for whom I have booked. 

• To the extent permitted by law, I/we release the NRMA, its related bodies corporate, the Land Management Authorities who grant NRMA the license to operate at the Park, Taribelang Bunda Cultural Tours, and their respective officers, directors, employees, guides and other representatives, for any loss, damage or injury arising from my/our participation in the tour (except to the extent it is caused by the acts or omissions of the Released Parties);  and 

• to the extent permitted by law, I acknowledge that the statutory guarantees under the Competition and Consumer Act 2010 (Cth) and any similar State/Territory legislation are excluded and do not apply.   

Cancellation policy 

• Tickets can be cancelled up to 24hrs prior to tour for a full refund. 

• Tickets cancelled within 24hrs of tour commencing are non-refundable. 

• If a ticket holder fails to show, the ticket is non-refundable. 

• NRMA may cancel the tour due to severe weather, storm activity, unsafe conditions, or minimum numbers not being reached. Guests will be notified by phone or email of the cancellation by 5 pm on the day before the tour with the options of rescheduling or full refunds or credit for future bookings.